Privacy Policy

1. Introduction

Orion ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service.

2. Information We Collect

Information you provide:

• Account information: name, email address, password
• Business data: company names, descriptions, industry, business plans
• Communications: messages sent to the Orion AI agent
• Payment information: processed securely by Stripe (we never store card details)
• Files and documents you upload

Information collected automatically:

• Usage data: features used, pages visited, actions taken
• Device and browser information
• IP address and approximate location

3. How We Use Your Information

• To provide, operate, and improve the Service
• To process AI requests and generate business content on your behalf
• To process payments and manage your subscription
• To send transactional emails (account verification, password reset, notifications)
• To provide customer support
• To detect and prevent fraud or abuse
• To comply with legal obligations

4. AI Data Processing

Messages and data you send to the Orion AI agent are processed by third-party AI model providers to generate responses. These providers may process your data according to their own privacy policies. We do not use your personal conversations to train AI models without your explicit consent.

5. Data Sharing

We do not sell your personal data. We may share your data with:

• Service providers: AI model providers, cloud infrastructure, payment processors (Stripe), email delivery services
• Legal requirements: When required by law, court order, or governmental authority
• Business transfers: In connection with a merger, acquisition, or sale of assets

6. Data Security

We implement industry-standard security measures including encryption in transit (TLS), access controls, and secure data storage. However, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security of your data.

7. Data Retention

We retain your data for as long as your account is active or as needed to provide the Service. Upon account deletion, we will delete or anonymize your data within 90 days, except where retention is required by law.

8. Your Rights

Depending on your location, you may have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data ("right to be forgotten")
• Object to or restrict processing of your data
• Data portability
• Withdraw consent at any time

To exercise these rights, contact us at [email protected].

9. Cookies

We use essential cookies for authentication and session management. We may use analytics cookies to understand how the Service is used. You can control cookie preferences through your browser settings.

10. Children's Privacy

The Service is not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, contact us immediately.

11. International Transfers

Your data may be processed in countries outside your own. We ensure appropriate safeguards are in place for international data transfers in compliance with applicable law.

12. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of significant changes via email or an in-app notice. Your continued use of the Service after changes constitutes acceptance.

13. Contact Us

For privacy-related questions or requests, contact us at:
[email protected]